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Knowledgebase

New to StormWeb? Looking for answers? This knowledgebase includes articles on the most commonly asked questions from our clients with detailed step-by-step directions.

Client Area

Accessing Hosting Control Panel

Adding Additional Domains under Hosting Plan

Change Password

Delegating Permissions to Manage Account

Billing

Paying by Interac e-Transfer

Update Credit Card Information

FTP

Configuring Dreamweaver for FTP

Configuring FTP Client

DNS

Adding or Deleting DNS Records

Configuring Domain Name Servers

Web

Accessing Web Statistics and Analytics

Changing WordPress to use HTTPS

Installing WordPress

Deploying a Node.js Application

My Web Site has been Hacked

Changing PHP Version

Force Secure HTTPS Connections

Receiving Spam from my Web Site Contact Form

Enable HTTPS on my Web Site

503 or 508 Resource Limit Errors

Email

Adding a new Email Account to iPhone

Accessing Email from Multiple Devices

Accessing Email from the Web (Accessing Webmail)

Changing an Email Account Password

Creating a new Email Address

Dealing with Spam

Automatically Responding to Emails

Email from my Domain is Going to the Junk Mail Folder

Removing an Email Address

Someone is Sending Spam from my Email Address

Adding a Vacation Message

Configuring an Email Address in Gmail

Enable Rich Text Editing in Webmail

Email Client Stuck in Offline Mode

Changing Timezone in Webmail