My Web Site has been Hacked

If you believe your web site has been hacked.  Please open a support ticket immediately.  Someone from our security team will temporarily disable the site and investigate the problem.  In most cases, we are able to recover your site from a known-good backup prior the break in.  Afterwards, we typically upgrade any software you're running on your web site that may be out-of-date.

Most web site hacks are the result of out-of-date software running on your web site.  As a prevention, we always recommend that you keep the software running on your site, like WordPress or Joomla, and any other modules or themes, up-to-date.

  • web, hacked, malware
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

 Enable HTTPS on my Web Site

We include a free SSL/TLS certificate with all web hosting packages.  With 24 hours of hosting...

 Force HTTPS (Removing the Not Secure warning from Chrome and Safari)

Your web hosting account with StormWeb includes a SSL/TLS certificate for use with HTTPS.  Before...

 Changing PHP Version

You can choose which version of PHP you're using quite simply.  First login to your cPanel, then...

 Receiving Spam from my Web Site Contact Form

If you're receiving spam from your web site's contact form, it's likely that you don't have a...

 Installing WordPress

First login to cPanel, then click on Softaculous, then click on WordPress, and then click the...